Afterhours Resources

Please call our office directly at (480) 447-9490 for further instructions about what to do if your child needs URGENT medical attention.  Please note that requests for medication refills, filling out forms requiring signatures, or appointment schedule/reschedule/cancellation are NOT part of after hours care and pages will not be returned until the next business day.

Effective 6/1/2021, There is a $25.00 charge for any NON URGENT afterhours calls for nurse advice, as these questions can wait for regular business hours and abuse the purpose of the answering service. Please utilize your insurance’s free nurse advice line afterhours to avoid a service charge.

Triage advice during regular business hours is available to our patients. There is no charge for triage advice during regular business hours. Please save any non urgent questions for our triage advice and wait for a staff member to call back.

Dosing for fever reducers can be found by clicking here

Exposed or sick with Covid? Information for next steps can be found here

For urgent care, the following pediatric-specific facilities may be your best bet:  

• PCH has several urgent cares, including an East Valley Location http://www.phoenixchildrens.org/locations/specialty-mesa

• Banner Children’s Urgent Care https://www.bannerhealth.com/locations/tempe/banner-childrens-urgent-care-elliot

• All Kids Urgent Care https://www.mysickkid.com/

• For emergency care, the following departments have pediatric-trained emergency physicians and healthcare providers:

• PCH Emergency Department is currently located on the east side of the main campus http://www.phoenixchildrens.org/locations/main-hospital-campus

• PCH (East Valley) is located on the campus of Mercy Gilbert Medical Center https://www.phoenixchildrens.org/locations/phoenix-childrens-mercy-gilbert-pediatric-inpatient-unit

• Banner Children's/Banner Desert Emergency Department https://www.bannerhealth.com/services/pediatrics/treatment/emergency-care